Frequently Asked Questions
Everything you need to know about shopping at MoMA Design Store.
How are the products in the MoMA Design Store selected?
Every product we sell is evaluated by MoMA’s curatorial department to ensure it meets our high standards of design, innovation, and functionality.
What is your return policy for home décor and furniture?
We accept returns for most items within 90 days of purchase. Items must be in their original condition and packaging. Please note that some oversized furniture may be subject to a restocking fee.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the items.
Are there exclusive benefits for MoMA Members?
MoMA members enjoy a 10% discount on all purchases, early access to new product launches, and exclusive member-only shopping events throughout the year.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.